FAQ

  1. Rating: -2

    Positive Negative

    What mobile devices will my customers be able to use with SlingItApp

    Currently we support the iPhone / iPad / iPod touch devices. iIOS 3.1.3 and Greater is needed on their device)

  2. Rating: +1

    Positive Negative

    Does SlingItApp stream to Android, Blackberry, Palm, or Windows 7 platforms?

    As of now no. But Android is development as of now and should be out soon as well as an HD version for iPad (the iPhone version works o the iPad and iPod touch.) As for Blackberry, Palm, and Windows 7, we are not in development at this time but are watching their new OS that are coming out now and if demand for apps is there we may be adding these at a later date.

  3. Rating: +1

    Positive Negative

    What media file formats are supported?

    We support the major media types as well as flash (.flv). Our technology will make sure your movie is compatible for the mobile platforms we support.

    Here is a list of the media extensions we currently support:

    Video Formats: flv, avi, m4v, mov, asf, mp4, wmv, 3gp, 3g2, mj2
    Audio Formats: mp3, m4a, acc
    Document Formats: pdf

  4. Rating: -4

    Positive Negative

    Why do I need an Amazon s3 account?

    To provide streaming content to mobile devices such as the Apple iPhone family of devices, we are required to have a reliable and scalable infrastructure in place to handle load on runtime. Amazon Simple Simple Storage services provides a robust and reliable infrastructure to stream your media giving your customers regional delivery and zero downtime.

    If you do not have an Amazon Simple Storage account, please visit Amazons AWS Website to get started right away.

  5. Rating: +1

    Positive Negative

    Is SlingItApp a free download for my customer?

    Absolutely! Your customers can download SlingitApp directly from the iTunes App marketplace on their desktop or mobile device, free of charge.

  6. Rating: +2

    Positive Negative

    Do I need to install any software to provide content using SlingitApp.com?

    No, we take care of everything for you 100%. All you do is upload your content and we give you a snippet of code to put on your download pages. That code allows your customer to get access to the free download of SlingItApp and then access to your content.

    You can setup your account in less then 60 seconds and get started right away.

  7. Rating: +2

    Positive Negative

    How do I let my customers know I allow my content to stream on their mobile device.

    Easy. We give you a special snippet of code to put near your order page to let them know. This will help you make more sales and you will also get less refunds with happier customers.